Driver's Privacy Policy

Negadrasexpress Driver App Privacy Policy

Effective Date: 02/13/2025

This privacy policy applies specifically to the Negadrasexpress Driver App. By using the Driver App, you agree to the terms outlined in this policy.

1. Information We Collect

● Personal Information: We collect your personal details, including:

○ Name, phone number, email address

○ Vehicle information (e.g., license plate number, vehicle type)

○ Government-issued ID (for verification purposes)

● Location Data: We collect real-time location data to:

○ Match you with customers

○ Provide route navigation and delivery tracking

● Payment Information: Payment details are processed through a third-party payment provider. We do not store your payment details.

2. How We Use Your Information

● To match you with customers and provide delivery services

● To verify your identity and process payments

● To communicate with you about updates, orders, and service-related issues

● To improve and personalize your driver experience

3. Sharing Your Information

We may share your information with:

● Customers: To facilitate the delivery service and enable order completion

● Third-Party Service Providers: For payment processing, hosting services, and app maintenance
 

● Legal Authorities: If required by law, such as complying with a subpoena or other legal requests

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access or disclosure. However, we cannot guarantee absolute security.

5. Your Rights

As a customer, you have the right to:

● Access, update, or delete your personal information

● Withdraw consent for us to process your data (where applicable)

● Opt-out of marketing communications at any time

For any requests, please contact us using the contact information provided below.

6. Data Retention

We retain your personal and transaction data as long as necessary for service fulfillment or as required by Ethiopian law.

7. Changes to This Policy

We may update this privacy policy periodically. When we make changes, we will post the updated policy within the app and update the "Effective Date."

8. Contact Us

For any questions or concerns regarding this privacy policy, please contact us at:

Negadrasexpress Email:info@negadrasexpress.com/ Phone: +251 961 666 000 Address: Merkato, in front of Anwar Mosque, Mishkat Building, 5th Floor